Terms & Conditions
Effective Date: 01 July 2026These Terms and Conditions explain the rules for using the Indian Hair Extensions Inc. website and purchasing our products. By accessing this website, submitting an inquiry, or placing an order, you agree to these Terms and Conditions.1. Business Nature
Indian Hair Extensions Inc. supplies natural human hair products to individual customers, salons, wig makers, distributors, resellers, beauty businesses, and wholesale buyers worldwide.Our products may include raw Indian hair bundles, lace closures, lace frontals, clip-in hair extensions, wigs, and other human hair products. Customers may purchase these products for personal use, professional applications, resale, manufacturing, or wholesale purposes.2. Product Information
We make reasonable efforts to provide accurate product descriptions, photographs, specifications, available lengths, textures, and other product information.However, human hair is a natural material. Individual products may therefore vary slightly in texture, movement, color, density, length, and appearance.- Natural hair characteristics may vary between products and individual bundles.
- Product photographs show the general appearance and may not represent the exact item supplied.
- Raw human hair may retain natural variations that form part of its character.
- Product specifications and availability may change without prior notice.
- We will identify any processing or treatment in the applicable product information.
3. Pricing and Payments
Product prices appear in USD unless the applicable product page, quotation, or order confirmation states otherwise.- We may change prices without prior notice.
- The applicable price is the price we confirm when you place the order.
- We confirm an order only after we successfully receive or approve the required payment.
- We will communicate any additional applicable charges before finalizing the order.
- Bank transfer
- International wire transfer
- Online payment gateway
- Other payment methods approved by Indian Hair Extensions Inc.
4. Wholesale Orders
Wholesale and bulk orders may have minimum order quantities, product-specific requirements, production schedules, and other conditions.For larger or customized orders:- We may adjust production times according to product type and quantity.
- We may require advance or full payment.
- Customers should confirm product specifications in writing before production begins.
- Customers must clearly agree to custom specifications before production begins.
- Once production or customization begins, we may not be able to accept changes or cancellation.
5. Shipping and Delivery
Shipping arrangements depend on the destination, order size, product availability, and selected shipping method.Key shipping conditions include:- Delivery times are estimates and are not guaranteed unless we expressly agree otherwise in writing.
- Customers must provide accurate shipping and contact information.
- Incorrect or incomplete address information may cause delays or additional shipping charges.
- Buyers must pay import duties, customs charges, taxes, and other destination-country charges unless we agree otherwise in writing.
- Customs clearance may affect delivery times.
- Courier or freight providers may experience delays caused by circumstances outside our reasonable control.
6. Returns and Refunds
Human hair products are personal-use products and customers may customize or alter them after delivery. Therefore, return and refund eligibility depends on the condition and nature of the product.- We may not accept opened, used, altered, washed, colored, chemically treated, or otherwise modified products for return.
- We may not accept cancellation, return, or refund requests for custom-made or customized products after production begins.
- Customers should inspect products promptly after delivery.
- Customers should report any suspected defect, incorrect item, or significant discrepancy as soon as reasonably possible.
- Customers should provide clear photographs or videos showing the reported issue.
7. Product Quality Claims
If you believe that a product has a manufacturing defect, incorrect specification, or other significant issue, please contact us promptly after receiving the order.For a quality claim, our team may ask customers to:- Contact Indian Hair Extensions Inc. with the order details.
- Provide clear photographs or videos of the product and reported issue.
- Keep the product in its original condition while we review the claim.
- Follow any inspection or return instructions that our team provides.
8. Intellectual Property
Indian Hair Extensions Inc. owns or has permission to use the website content that we publish, unless we state otherwise. Applicable intellectual property laws protect this content.This includes, but is not limited to:- Product photographs
- Website photographs
- Product descriptions
- Written content
- Brand names and branding
- Logos
- Graphics and other original website materials
9. Limitation of Liability
To the extent permitted by applicable law, Indian Hair Extensions Inc. does not accept responsibility for losses or damage arising from:- Improper installation or handling of hair products.
- Improper maintenance, styling, coloring, bleaching, or chemical treatment.
- Damage caused by third-party salons, stylists, installers, or other service providers.
- Delays caused by customs authorities, courier companies, freight providers, or other third parties.
- Incorrect information supplied by the customer.
- Events outside our reasonable control.
10. User Conduct
When using this website, you agree not to:- Use the website for unlawful or fraudulent purposes.
- Attempt unauthorized access to the website, server, accounts, or systems.
- Interfere with or disrupt website functionality.
- Upload malicious code, harmful files, or other disruptive material.
- Misuse website content or intellectual property.
11. Governing Law and Jurisdiction
These Terms and Conditions follow the applicable laws of India.Subject to applicable law, competent courts in Tanuku, Andhra Pradesh, India will have jurisdiction over disputes arising from the use of this website or the purchase of products from Indian Hair Extensions Inc.12. Changes to These Terms and Conditions
Indian Hair Extensions Inc. may update these Terms and Conditions from time to time. We may make changes to reflect updates to our business, products, services, website, or applicable legal requirements.When we make changes, we will publish the updated version on this page. The effective date at the beginning of the page identifies the current version.13. Contact Information
For legal, order, product, or Terms and Conditions inquiries, please contact Indian Hair Extensions Inc.Email: [indianhairextensionz@gmail.com](mailto:indianhairextensionz@gmail.com)Business Hours: Monday–Saturday, 10 AM–6 PM ISTFor general information about our products and wholesale services, visit our Wholesale Raw Indian Hair Supplier page.You can also review our Privacy Policy or Contact Us page.
14. Additional Terms and Conditions Information
These Terms and Conditions should be read together with the other policies published on the Indian Hair Extensions Inc. website. Those policies provide additional information about privacy, shipping, returns, refunds, and customer communications.For example, our Privacy Policy explains how we handle personal information.Similarly, our Shipping Policy and Return Policy provide additional information about delivery, customs, returns, and refunds.Wholesale buyers can also visit our Wholesale Raw Indian Hair Supplier page for information about wholesale products and services.For additional information about online privacy and data security, you may also review the U.S. Federal Trade Commission privacy and security guidance.
Indian Hair Extensions Inc. reserves the right to administer its website, products, orders, and services in accordance with these Terms and Conditions and applicable law.