Terms & Conditions

Effective Date: 01 July 2026 These Terms & Conditions govern your use of the Indian Hair Extensions Inc. website and your purchase of products from Indian Hair Extensions Inc. By accessing this website, submitting an inquiry, or placing an order, you agree to these Terms & Conditions.

1. Business Nature

Indian Hair Extensions Inc. supplies natural human hair products to individual customers, salons, wig makers, distributors, resellers, beauty businesses, and wholesale buyers worldwide. Our products may include raw Indian hair bundles, lace closures, lace frontals, clip-in hair extensions, wigs, and other human hair products. Products may be purchased for personal use, professional applications, resale, manufacturing, or wholesale purposes.

2. Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, specifications, available lengths, textures, and other product information. Because human hair is a natural material, individual products may vary slightly in texture, movement, color, density, length, and appearance.
  • Natural hair characteristics may vary between products and individual bundles.
  • Photographs may show the general appearance of a product and may not represent the exact item supplied.
  • Raw human hair may retain natural variations that are part of its character.
  • Product specifications and availability may change without prior notice.
  • Any processing or treatment will be identified where applicable in the product information.
By placing an order, you acknowledge that natural variations in human hair do not necessarily constitute a product defect.

3. Pricing and Payments

Product prices are displayed in USD unless otherwise stated on the applicable product page, quotation, or order confirmation.
  • Prices may change without prior notice.
  • The applicable price is the price confirmed at the time of the order.
  • An order is confirmed only after the required payment has been successfully received or otherwise approved by Indian Hair Extensions Inc.
  • Additional charges, where applicable, will be communicated before the order is finalized.
Available payment methods may include:
  • Bank transfer
  • International wire transfer
  • Online payment gateway
  • Other payment methods approved by Indian Hair Extensions Inc.
Orders will not be processed until the required payment has been successfully cleared or otherwise confirmed by our team.

4. Wholesale Orders

Wholesale and bulk orders may be subject to minimum order quantities, product-specific requirements, production schedules, and other conditions. For larger or customized orders:
  • Production times may vary according to product type and quantity.
  • Advance or full payment may be required.
  • Product specifications should be confirmed in writing before production begins.
  • Custom specifications must be clearly agreed upon before production.
  • Once production or customization has begun, changes or cancellation may not be possible.
Wholesale buyers should review and confirm product specifications, quantities, pricing, packaging, and shipping arrangements before placing an order.

5. Shipping and Delivery

Shipping arrangements depend on the destination, order size, product availability, and selected shipping method. Key shipping conditions include:
  • Delivery times are estimates and are not guaranteed unless expressly agreed otherwise in writing.
  • Customers are responsible for providing accurate shipping and contact information.
  • Incorrect or incomplete address information may cause delays or additional shipping charges.
  • Import duties, customs charges, taxes, and other destination-country charges are the responsibility of the buyer unless otherwise agreed in writing.
  • Customs clearance may affect delivery times.
  • Courier or freight delays caused by circumstances outside our reasonable control may occur.
For wholesale shipments, shipping arrangements and applicable responsibilities should be confirmed before dispatch.

6. Returns and Refunds

Because human hair products are personal-use products and may be customized or altered after delivery, return and refund eligibility depends on the condition and nature of the product.
  • Opened, used, altered, washed, colored, chemically treated, or otherwise modified products may not be eligible for return.
  • Custom-made or customized products may not be eligible for cancellation, return, or refund once production has begun.
  • Customers should inspect products promptly after delivery.
  • Any suspected defect, incorrect item, or significant discrepancy should be reported to us as soon as reasonably possible.
  • Claims should include clear photographs or videos showing the issue.
Where a return or refund is approved, our team will provide the applicable instructions and conditions for the specific order.

7. Product Quality Claims

If you believe that a product has a manufacturing defect, incorrect specification, or other significant issue, please contact us promptly after receiving the order. For a quality claim, customers may be asked to:
  1. Contact Indian Hair Extensions Inc. with the order details.
  2. Provide clear photographs or videos of the product and the reported issue.
  3. Keep the product in its original condition while the claim is reviewed.
  4. Follow any inspection or return instructions provided by our team.
We may inspect the product and the circumstances of the claim before determining whether a replacement, correction, refund, partial refund, or other resolution is applicable.

8. Intellectual Property

Unless otherwise stated, website content belonging to Indian Hair Extensions Inc. is protected by applicable intellectual property laws. This includes, but is not limited to:
  • Product photographs
  • Website photographs
  • Product descriptions
  • Written content
  • Brand names and branding
  • Logos
  • Graphics and other original website materials
You may not reproduce, copy, distribute, modify, publish, or commercially use our website content without prior written permission, except where permitted by applicable law.

9. Limitation of Liability

To the extent permitted by applicable law, Indian Hair Extensions Inc. is not responsible for losses or damage arising from:
  • Improper installation or handling of hair products.
  • Improper maintenance, styling, coloring, bleaching, or chemical treatment.
  • Damage caused by third-party salons, stylists, installers, or other service providers.
  • Delays caused by customs authorities, courier companies, freight providers, or other third parties.
  • Incorrect information supplied by the customer.
  • Events outside our reasonable control.
To the extent permitted by applicable law, our liability relating to a product or order will not exceed the amount actually paid for the specific product giving rise to the claim.

10. User Conduct

When using this website, you agree not to:
  • Use the website for unlawful or fraudulent purposes.
  • Attempt unauthorized access to the website, server, accounts, or systems.
  • Interfere with or disrupt website functionality.
  • Upload malicious code, harmful files, or other disruptive material.
  • Misuse website content or intellectual property.
We reserve the right to restrict or suspend access where we reasonably believe that a user has violated these Terms & Conditions or applicable law.

11. Governing Law and Jurisdiction

These Terms & Conditions are governed by the applicable laws of India. Subject to applicable law, disputes arising from the use of this website or the purchase of products from Indian Hair Extensions Inc. shall be subject to the jurisdiction of the competent courts in Tanuku, Andhra Pradesh, India.

12. Changes to These Terms

Indian Hair Extensions Inc. may update these Terms & Conditions from time to time to reflect changes in our business, products, services, website, or applicable legal requirements. Updated versions will be published on this page. The effective date shown at the beginning of the page indicates the date of the current version.

13. Contact Information

For legal, order, product, or Terms & Conditions inquiries, please contact Indian Hair Extensions Inc. Email: indianhairextensionz@gmail.com Business Hours: Monday–Saturday, 10 AM–6 PM IST For general information about our products and wholesale services, please visit our Wholesale Raw Indian Hair Supplier page. You can also review our Privacy Policy or Contact Us page.
Indian Hair Extensions Inc. reserves the right to administer its website, products, orders, and services in accordance with these Terms & Conditions and applicable law.