Terms and Conditions
These Terms and Conditions apply when you visit the Indian Hair Extensions Inc. website, purchase products, place an order, make a payment, or submit a wholesale enquiry. Please read these terms carefully before using our website or placing an order.
Last Updated: October 3, 2026
1. Website Use
Indian Hair Extensions Inc. supplies human hair products to salons, stylists, distributors, resellers, wig makers, manufacturers, wholesale buyers, and other customers. You must use this website for lawful purposes and follow all applicable laws.
You must not use the website for fraud, disrupt its operation, upload harmful software, or attempt unauthorized access to our systems. You also need permission before copying or commercially using our website content, photographs, branding, or product information.
2. Product Information
Our products include raw Indian human hair and related hair extensions. Because human hair is a natural material, its colour, texture, density, length, wave pattern, and other characteristics may vary.
Hair can also differ between donors and batches. Therefore, product photographs and descriptions provide general guidance and may not show the exact appearance of every item.
3. Product Availability and Website Accuracy
We make reasonable efforts to keep product descriptions, photographs, specifications, prices, and availability accurate. However, stock levels, supplier conditions, and product updates may require changes without prior notice.
If an item becomes unavailable after you submit an order, we will contact you to discuss the available options. We may also correct errors in prices, descriptions, availability, or other website information.
4. Wholesale Orders and Enquiries
We serve professional buyers and wholesale customers. When requesting a quotation, please include the product type, required quantity, preferred specifications, destination country, and any other relevant details.
Wholesale prices, minimum order quantities, product availability, and shipping arrangements may vary by order. Providing complete information helps us review your requirements and prepare a suitable quotation.
5. Orders and Acceptance
Submitting an order or enquiry does not guarantee product availability or order acceptance. Before confirming an order, we may review product availability, customer information, shipping details, payment status, and other requirements.
Indian Hair Extensions Inc. confirms an order only after we accept it and confirm the required payment or payment arrangement. We then begin the applicable order processing and quality-control steps.
6. Prices and Payments
Website prices may change without prior notice. The price applicable to your order is the amount we confirm when we accept the order.
Available payment methods may vary. If you pay through PayPal, the transaction also remains subject to PayPal’s applicable terms and policies.
Please provide accurate billing and payment information. We may delay or cancel an order if we cannot verify or complete the payment, subject to applicable law.
7. Order Changes and Cancellations
After we confirm an order, we may begin preparing the products for processing and dispatch. For this reason, cancellation or changes may not be possible once processing has started.
If you need to change an order, contact us as soon as possible. We will review your request and confirm whether we can make the change.
8. Quality Control
We inspect products before packing and dispatch. This process helps us check the order, product condition, quantity, and packaging before shipment.
Please inspect your shipment promptly after delivery. If you notice a possible issue, keep the packaging, take photographs where appropriate, and contact us with your order details.
9. Shipping and Delivery
We prepare orders according to the applicable processing schedule. For details about processing, dispatch, and delivery, please review our Shipping & Returns policy.
Delivery times may vary because of customs procedures, weather, transportation conditions, public holidays, local rules, and other circumstances outside our reasonable control. Therefore, delivery estimates do not guarantee arrival on a specific date.
10. Customs, Duties, and Import Charges
For international orders, customs duties, import taxes, VAT, clearance charges, brokerage fees, handling fees, and other destination-country charges may apply. Unless otherwise agreed in writing or required by law, the recipient is responsible for these charges.
Import rules and charges depend on the destination country. Please check the applicable requirements before placing an international order.
11. Returns and Refunds
Human hair products and hair fashion items may have return restrictions because of hygiene and product handling requirements. Used, altered, washed, coloured, processed, installed, or otherwise modified products may not qualify for a return or refund, subject to applicable law and our published policy.
For complete information about returns, refunds, and shipping responsibilities, please read our Shipping & Returns policy before placing an order.
12. Incorrect Shipping Information
Customers must provide a complete and accurate delivery address, telephone number, email address, and any other required shipping information.
Incorrect or incomplete information may cause delivery delays, returned shipments, or additional charges. Responsibility for resulting costs will depend on the circumstances, our published policies, and applicable law.
13. Damaged Packages and Shipping Issues
If a package appears damaged on delivery, photograph the package and its contents where possible. Keep the packaging materials and contact the shipping carrier promptly if you need to report a transit issue.
Please also contact us with your order details and supporting photographs. We will review the information and explain the available next steps.
14. Intellectual Property
Unless otherwise stated, Indian Hair Extensions Inc. owns the text, product descriptions, photographs, graphics, logos, page designs, and other materials on this website, or uses them with permission.
You may view the website and use its information for lawful browsing and purchasing purposes. However, you must not reproduce, modify, distribute, sell, or commercially reuse our website materials without written permission, except where permitted by law.
15. Privacy and Personal Information
We may use information needed to respond to enquiries, process orders and payments, arrange shipping, provide customer support, and operate the website. Please review our Privacy Policy for information about how we handle personal data.
When placing an order or submitting an enquiry, please provide accurate information so we can respond to your request.
16. Liability and Events Outside Our Control
We take reasonable steps to provide accurate product information and process orders correctly. However, customs delays, carrier disruptions, severe weather, transportation problems, government requirements, and incorrect customer information may affect an order or shipment.
Our responsibilities and any limits on liability are subject to the confirmed order, these terms, and applicable law. Nothing in these terms excludes or restricts a right or responsibility that cannot legally be excluded or restricted.
17. Changes to These Terms
We may update these terms when our website, products, services, payment methods, shipping arrangements, or legal requirements change. Updated terms will appear on this page with a revised update date.
Please review this page periodically to stay informed about the terms that apply to your use of the website and your orders.
18. Contact Information
If you have questions about these terms, an order, a payment, or a wholesale enquiry, please contact Indian Hair Extensions Inc.
Indian Hair Extensions Inc.
Floor 2, Building No. 4, 100/1
Chivatam, Undrajavaram Mandal
Tanuku, Andhra Pradesh 534216
India
Email: indianhairextensionz@gmail.com
Business Hours: Monday–Saturday, 9:00 AM–5:00 PM IST